FAQS

Absolutely! At The Semper Fi Beard, we are dedicated to ensuring 100% customer satisfaction. If you are not completely satisfied with the quality or scent of your product, we offer a complimentary exchange or a full refund—no questions asked.

We have a 30-day return policy, which allows you 30 days from the date of receipt to request a return. To be eligible, the item must be in the same condition as when you received it: unused and in its original packaging. Please note that items returned without prior authorization will not be accepted.

To initiate a return, please visit our Contact Us page to submit your request. Once your return is approved, we will provide you with a return shipping label and detailed instructions on how and where to return your package.

At The Semper Fi Beard, we pride ourselves on offering superior quality products at an affordable price, complemented by exceptional customer service. Our goal is to build lasting relationships with our customers and ensure that they look forward to their future orders.

Should you have any questions, concerns, or feedback, or if you need assistance, please don’t hesitate to reach out to us at [email protected].

Our customer service team is available Monday through Friday, from 8:00 AM to 5:00 PM EST. If we are assisting another customer, please leave a message, and we will return your call promptly.

Thank you for being a valued customer!